Delivery Policy

Last updated: 12 May 2026

This Delivery Policy applies to all transactions on qorven.ai, operated by Tekky AI Academy LLP.

1. Nature of our offerings

Qorven is open-source software distributed digitally. There are no physical products sold or shipped from this website. All offerings on qorven.ai are digital in nature:

Qorven software: Available as a free download at github.com/QorvenAI/qorven and via the installer at get.qorven.ai
Voluntary sponsorship contributions: Financial support for open-source development with no product delivery

2. Software delivery

The Qorven software is delivered digitally and is available immediately upon request:

Installer: Available instantly at get.qorven.ai — runs on Linux, macOS, and Windows
Source code: Available immediately at github.com/QorvenAI/qorven under the FSL-1.1-ALv2 licence
Documentation: Available immediately at docs.qorven.ai

There is no charge for the software and no delivery timeline applicable — downloads begin immediately.

3. Sponsorship contributions

Voluntary sponsorship contributions are payments to support open-source development and do not involve any physical or digital product delivery. Upon successful payment:

A payment receipt is issued by the payment processor (Razorpay, Ko-fi, or PayPal) immediately to the email address provided
Where a sponsor tier includes a benefit (e.g. logo placement on the website), this is applied within 5 business days of confirmation
A thank-you acknowledgement from us is sent within 2 business days

4. No physical shipment

We do not sell, ship, or deliver any physical goods. No shipping charges, courier services, or physical delivery timelines apply to any transaction on this website.

5. Failed or incomplete transactions

If your payment was processed but you did not receive a receipt or acknowledgement, contact us at legal@qorven.ai with your transaction reference and we will resolve this within 2 business days.

6. Contact

Delivery queries: legal@qorven.ai

Tekky AI Academy LLP
409/2, VRG Complex, Edyarpalayam
Coimbatore 641025, Tamil Nadu, India